Questions worth a straight answer.
If something here is unclear or missing, ask us directly — we would rather answer it once publicly than privately ten times.
Any of five trusted Nigerian credentials: your NIN, BVN, international passport, driver's license, or permanent voter's card. One is enough to get started.
Yes. Verification and your credential are free for individuals, permanently. Partners pay usage-based fees for the verifications they request.
Only the parties you explicitly approve, and only the specific attributes they request. Every share is logged, and you can revoke standing access at any time from your wallet.
You can register and verify over USSD from any feature phone, and share your credential with a short code instead of a QR scan.
Your NIN is a number issued by government. TrueID is a reusable, cryptographically signed credential built on top of it — so a partner can confirm a fact about you without ever handling your underlying documents.
TrueID verifies against government sources and is built to align with CBN KYC guidance and the NDPR. It is an independent platform, not a government agency.
Your credential is backed up in encrypted cloud storage. Re-authenticate with your biometrics on a new device to restore it; the old device loses access immediately.
Real-time checks against government APIs typically complete in under two seconds. Documents needing manual review are resolved within one business day.
Some answers need more than a paragraph.
These three pages cover what the FAQ can only summarise.
Still not answered?
Reach the team directly, or browse the help centre for step-by-step guides.
Ready to build Nigeria's digital identity future?
Verification is free for individuals, permanently. Partners can start in the sandbox today.